At Mason Bottle, we want our customers to have consistent access to the same high quality products and customer service we’ve always provided. Here’s what we’re doing to navigate the global supply chain crisis:
At Mason Bottle, we want our customers to have consistent access to the same high quality products and customer service we’ve always provided. Here’s what we’re doing to navigate the global supply chain crisis:
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1. We're making massive investments to stay in stock.
We’re purchasing our glass jars, our silicone products, and our packaging in the largest quantities ever.
As a small business, it’s expensive for us to purchase so much inventory at once, but we want to make sure our customers have what they need for their babies when they need it. -
2. Our biggest discount for the rest of 2021 is 15% off. Learn why.
With all the investments we are making to stay in stock in the near term—and to continue as a business for the long-term—we cannot offer our customary discounts for the rest of 2021.
We don’t want customers to be left wondering whether a better discount will be available for Black Friday or Cyber Monday. So we’re publishing our best discount code right here for the rest of 2021 to give customers transparency and the ability to plan purchases further ahead:
For 15% Off: use the code TAKE15 at checkout
*Not valid for our First Year Feeding Subscription, which already has both 20% off and free shipping discounts built in as perks of membership.
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3. We are guaranteeing supply for First Year Feeding Subscribers. See how.
If you are a member of our First Year Feeding Subscription, we can guarantee that none of the products you need for your baby’s first year will go out of stock. The reason we are able to do this is that when someone subscribes, we are able to plan our inventory 2-9 months in advance, and can set aside stock for those orders we know are coming.
If you see that the First Year Feeding Subscription is out of stock, that means we’ve already hit our capacity to meet that guarantee. We recommend locking in subscription now, as it’s easy to cancel or delay shipments at any time. -
4. Our commitment to product quality and customer service hasn't changed.
Since we are purchasing larger quantities of our products from the same manufacturers, we want our customers to rest easy knowing that the quality of our products will not be changing. We are still offering the same, sturdy, non-toxic & chemical free products we always have.
We also want our customers to know that we are available 24/7 to assist in answering any questions or concerns. You can access our 24/7 live chat via the "Live Chat" button in the bottom right corner or email us at care@masonbottle.com.
If you want to learn more about the global supply chain crisis and how it may affect products you’ll need to prepare for baby, please read our blog post where we cover the state of the crisis as well as 5 important tips for new and expectant parents to consider when purchasing for baby during the next year.
We will be updating the blog post with anything new as things evolve.
If you want to learn more about the global supply chain crisis and how it may affect products you’ll need to prepare for baby, please read our blog post where we cover the state of the crisis as well as 5 important tips for new and expectant parents to consider when purchasing for baby during the next year.
We will be updating the blog post with anything new as things evolve.
If you would like to purchase any of our products, you can view our entire collection of Mason Bottle products here.
If something is showing as "Out of Stock" we encourage you to subscribe to Back In Stock notifications. That way, you will be notified when we add more stock to the store and can make your purchase then.
If you would like to purchase any of our products, you can view our entire collection of Mason Bottle products here.
If something is showing as "Out of Stock" we encourage you to subscribe to Back In Stock notifications. That way, you will be notified when we add more stock to the store and can make your purchase then.