Why a mason jar?
At Mason Bottle, we believe healthy doesn't have to be high end. Since glass baby bottles can be expensive, we knew making a bottle compatible with mason jars would help families save money, especially if they already have jars at home. Mason jars are also a cleaner and more cost-effective alternative to breast milk storage bags. Simply store breast milk in a mason jar, then add the Mason Bottle nipple to turn it into a bottle.
The width of a mason jar lends itself perfectly to a breast-like nipple shape that is easier for babies to latch onto. What is it about the wide nipple? We can't say exactly, but we can tell you that we have shipped nearly 1000 orders, and have yet to hear a report of a baby rejecting our nipple. If your baby didn't take to our nipple, please let us know at firstname.lastname@example.org. We'd love to see if we can help.
Where is Mason Bottle made?
Mason Bottle is 100% Made in the USA!
How do I know which nipple is which?
When you look at the top of the nipple, you can tell which size it is by the pattern of the holes:
Slow Flow: 1 Hole
The glass jars, nipples and caps can go right into the dishwasher. For the metal lid and band, we recommend rinsing and thoroughly drying these pieces to extend their life.
For health reasons, Mason Bottle can only accept returns and exchanges for unopened and unused items. We always recommend ordering a small quantity of product first. That way, if your baby doesn't take to the nipple (which is rare, but can happen with any bottle) you won't have made a large investment in bottles that don't work for your family.
Here are further specifics about our return policy:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, contact email@example.com for return shipping address information.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.